Our Privacy policy

Welcome to Crown Durian. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services.

Information We Collect

We collect personal information you provide directly, such as your name, email address, phone number, billing address, and payment information when you make a purchase or sign up for an account.

We may collect non-personal information automatically when you interact with our website, including your IP address, browser type, device information, and browsing behavior.

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track site usage. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your personal information to process and fulfill your orders, including sending you confirmations and updates. Your information helps us respond to your inquiries, provide support, and resolve any issues. With your consent, we may send you promotional materials, special offers, or newsletters. You can opt out of these communications at any time. Non-personal information is used to analyze site usage and improve our website’s functionality and content.

We may use your information to comply with legal obligations or protect our rights and interests.

How We Share Your Information

We may share your information with third-party service providers who assist us with payment processing, shipping, and marketing. These providers are required to protect your information and use it only for the services they provide to us. We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena. In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly. You can request the deletion of your personal information, subject to certain legal exceptions. You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Crown Durian Co., Ltd.

crowndurian@gmail.com