Disclaimer

Thank you for choosing Crown Durian for your premium Musang King durians. Please read this disclaimer carefully as it outlines important information about our products and services.

1. General Information

  • All information provided on our website, social media, or through other communication channels is for general informational purposes only.

  • We strive to ensure the accuracy of our product descriptions and quality, but slight variations may occur due to the natural and perishable nature of durians.

2. Product Quality

  • Durians are naturally variable in taste, texture, and appearance. While we select and pack only premium-quality fruits, we cannot guarantee specific flavor profiles or preferences.

  • As a perishable product, durians may be affected by external factors during transit, including temperature and handling by third-party delivery services.

3. Customer Responsibility

  • Customers are responsible for storing and consuming durians promptly upon receipt to maintain their freshness and quality.

  • We strongly recommend recording a video of the unboxing process to document the condition of the product upon delivery (refer to our Payment Terms and Conditions for more details).

4. Limitations of Liability

  • Crown Durian is not liable for:

    • Damage, loss, or spoilage caused by delays or mishandling during delivery by third-party couriers.

    • Issues arising from improper storage or handling of the durians after receipt.

    • Refunds or compensation if customers fail to provide sufficient evidence, such as an unboxing video, as per our Terms and Conditions.

5. Third-Party Links and Services

  • Our website and communications may include links to third-party services for convenience. Crown Durian is not responsible for the content, practices, or policies of these third-party services.

6. Changes to this Disclaimer

  • Crown Durian reserves the right to update or modify this disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on our website or communication channels.

7. Contact Us

  • For questions or concerns regarding this disclaimer, please contact us at:

    • Phone:

    • Email: crowndurian@gmail.com

By purchasing from Crown Durian, you acknowledge that you have read, understood, and agree to the terms outlined in this disclaimer.